Delivery

Enjoy free standard delivery to mainland UK on all orders over £50. For orders below this amount, a delivery fee of £5.99 applies.

We aim to dispatch standard delivery orders the same day if placed before 12pm. Delivery times may vary depending on your location, but we use DPD Next Day Delivery for efficient service. 

 

 

Paint

 

Standard Delivery: 2–3 working days.

Orders placed on Friday after 12pm will be processed on Monday.

 

Paint & Papers Priority: Next Day Delivery

Order by 1pm for next-day delivery. If it’s delayed, we refund the shipping difference.


Priority isn’t available for wallpapers or wallpaper samples. If your order includes both paint and wallpaper, you can still choose Priority - your paint will ship next day, while wallpaper follows its standard 5-10 day delivery.

 

Colour Cards: 3–5 working days.

*A £2.99 delivery fee applies when ordered alone. If purchased with paint, only the standard £5.99 delivery fee applies. 

 

 

 

Wallpaper

 

Wallpaper is dispatched directly from Farrow & Ball’s printing facility in Dorset and sent separately from paint orders via Royal Mail, free of charge.

Delivery times: 7-8 working days. 

 

Wallpaper Samples

Complimentary Wallpaper Samples are dispatched directly from Farrow & Ball’s printing facility in Dorset and sent separately from paint orders via Royal Mail, free of charge.

Delivery times: 7-8 working days. 

 

If you need further assistance, our team is available to help you with tracking via DPD, FedEx & Royal Mail using your order number - Get In Touch with us Here. 


We do our absolute best to stick to these timelines but they aren’t guaranteed, as occasionally circumstances beyond our control can cause delays. 


Our delivery partners handle all shipments with care to ensure your order reaches you safely and on time. While we monitor deliveries closely, please note that exact arrival times cannot be guaranteed.

Please bear this in mind when arranging appointments for decorators. If your order hasn’t arrived when you expected it to and the courier hasn’t given you an update, do Get in Touch.